It is not a good company to work with.
I found this company through Upwork. They sounded good and said they are capable of working on my platform. I made it clear several times, I do not want a new website. Because my website is a component of my ERP, I can only accept simple graphical upgrades.
Months after making promises and taking my deposit, they come back with well, we will need to requote this job. More time goes by with no further contact.
I followed up with emails and phone calls. All I get is the manager Chris is on the phone, leave a message that does not get returned.
I am done.
Sadly, a high school student was able to make most of the changes I had requested from Elagoon.
Product or Service Mentioned: Elagoon Digital Web Design Service.
Reason of review: Poor customer service.
Monetary Loss: $150.
Preferred solution: Full refund.